Privacy Policy

1. Introduction

Bitzonex Hub provides an AI-driven platform for capital optimization and drawdown mitigation for finance teams. This Policy applies to information collected through our website, related subdomains, and any associated services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following categories of information when you interact with our Services:

• Contact information — such as your name, email address, phone number, and company name when you submit a form, request a demo, or contact us.
• Account and usage data — such as login credentials, preferences, and records of how you interact with the Services, if applicable.
• Technical data — such as IP address, browser type, device identifiers, operating system, and referring URLs collected automatically through standard web technologies.
• Communications — records of correspondence you send to us, including support inquiries and feedback.

3. How We Use Information

We use collected information for purposes that may include:

• Providing, operating, and maintaining the Services.
• Responding to inquiries, demo requests, and support needs.
• Improving, personalizing, and developing our website and offerings.
• Sending administrative communications, such as updates to our policies or terms.
• Detecting, preventing, and addressing technical issues, fraud, or misuse.
• Complying with applicable legal obligations.

4. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to recognize your browser, remember preferences, and gather analytics about how the site is used. You can typically adjust your browser settings to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of certain features on our site.

5. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers — third parties who perform functions on our behalf, such as hosting, analytics, or communication tools, under confidentiality obligations.
• Legal requirements — where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
• With your consent — in any other circumstance where you have given us explicit permission to share your information.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability. To exercise any applicable rights, please contact us using the details provided on our Contact page. We will respond to verifiable requests in accordance with applicable law.

9. International Data Transfers

If you access our Services from outside the country in which our servers or service providers are located, your information may be transferred across international borders. Where such transfers occur, we aim to ensure that appropriate safeguards are in place consistent with applicable data protection requirements.

10. Children's Privacy

Our Services are intended for business and professional use and are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through the contact information provided on our Contact page.